Tuesday, September 23, 2008

Vacancy Receptionist for London Olympics 2012

Job description : Receptionist

Reporting Line: Facilities Supervisor 

Background and Job Purpose:
The vision for London 2012 is to host an inspirational, safe and inclusive Olympic and Paralympic Games and leave a sustainable legacy for London and the UK. 

The London 2012 Organising Committee is looking to recruit an experienced and friendly person to join the team as full time receptionist, reporting directly to the Facilities Manager. This is an extremely important role representing London 2012. The successful candidate will work together with our current full time receptionist team. 

Responsibilities will include all those relating to running the reception desk at London 2012, encompassing all telephone handling as well as a variety of administration duties to support the organisation. 

Key responsibilities/accountabilities:
Answering/transferring/handling incoming calls on switchboard 
Welcoming a significant number of guests on a daily basis 
Booking security passes for guests 
Booking guest parking spaces 
Booking cycle bays 
Meeting room management 
Responsible for catering ordered for meetings and functions 
Booking couriers and taxis 
Responsible for recorded mail 
Arranging building access for delivery vehicles 
Updating the Facilities supervisor on daily activities 
Formatting long term visitors access passes 
Ensuring the reception area maintains a professional and welcoming appearance at all times 
Being aware at all times of internal security and health and safety issues 
Overall responsibility of booking and managing 23 external meeting rooms and 9 internal meeting rooms 
Managing and responding to a significant number of reception emails on a daily basis in addition to general enquiry emails 

Person specification
Key knowledge, experience and qualifications required:

Proficient in Mandarin, Cantonese, English will be advantage
Proficient in Word, Excel and Outlook 
Previous experience as a professional receptionist 
Excellent telephone and communication skills 
Professional appearance 
Diplomacy, and sensitivity 
Strong organisational skills, able to prioritise, with attention to detail 
Self motivated, flexible, reliable and punctual 
Ensures reception creates an outstanding first impression 

Key competencies and behaviours:

Displays the highest levels of integrity and commitment 
Demonstrates an ability to deliver excellent results 
Demonstrates enjoyment in their work 
Values inclusiveness in all its forms 
A willingness to work in a spirit of partnership 
Team player 
Flexible & adaptable as the organisation grows 
Reliable and punctual 
Resilient & positive through change 
Loyal & self motivated 
Extremely friendly and approachable 
Ability to be discreet and maintain confidentiality

Job information:

Salary range:
£18,000 - £24,000 (prorated) depending on experience (plus benefits) 

Term of appointment:
The appointment will be made under the London 2012 Organising Committee's standard terms and conditions. 

Equal opportunities:
The London 2012 Organising Committee is committed to equal opportunities in its employment policies, practices and procedures. To help us monitor the effectiveness of our equal opportunities policy, please click here and fill in the Equal Opportunities Monitoring form. 

This information will be kept separate from your application, will be treated in the strictest confidence and will be used solely for the purposes of employee monitoring. 

Please send your CV, covering letter and Equal Opportunities Monitoring Form to quoting the reference RECEP081N

Closing date:

Friday 3rd October 2008

Applicants who are successful to interview stage will be contacted within 21 days from the closing date. 

Eligibility to work in the UK:
In applying for this position you confirm your eligibility to work in the UK. Please note that legislation dictates that all non EU nationals are required to be in possession of a valid work permit before they take up employment 

We are legally obliged to ask you to provide evidence of your right to work in the UK. If you are successful with your application we will ask you to provide appropriate documents, such as your passport, visa, work permit or birth certificate in accordance with the Asylum and Immigration Act 1996.

Thank you for taking the time and effort to apply for this role. 
London 2012 welcomes applications from a fully diverse range of candidates, regardless of age, gender, ethnicity, sexual orientation, faith or disability.

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